Prepare to wait 10-15 minutes to pay for your items because they don't have enough registers open. Once you finally do get to check out, make sure your items ring up correctly for the right price. When they don't, you can wait another 10 minutes for a price check or just walk out like I did. Zero stars.
Also I was wearing light pink pants with a blue shirt, I even pointed that out, that I wouldn't walk around like this I just needed to exchange the shirt because that's what I planned on wearing. Well it's been "worn" Soo there's that.
I bought a few shirts. 2 days later I put one on and saw the sleeve was ripped. I took it off and went to the mall to exchange. I didn't have the receipt at the time but I had the tag so I figured it wouldn't be a problem. They kept asking if I had worn it. At first I said yes because I did put it on. She said well we can't take it then. I asked how people could try on clothes in the dressing room then. And explained I put it on and realized it was torn and took it back off. She said oh okay, then she sits and smells the shirt all over and says it smells like perfume so it must be worn and they can no longer take it unless it is just like off the rack. I was speechless and couldn't do anything so I just left. I got to my car and smelled the shirt because I had no perfume on. The only place there was any scent and it was very hard to tell was the armpits....God forbid you wear deodorant. Moral here. If I wear deodorant and try on a shirt then you end up buying said shirt, never wear it and try to take it back. Well you're screwed because I wear deodorant.
Nice employees and very reasonable prices
I love this place. Clothes are a good price amd there is a selection for everybody from Men to boys to Women to girls. Babies. Sleepwear. Shoes.
What a disappointment. Travelling from Chicago to Nashville and needed to pick up some forgotten items. Some outlet mall! 2 discount stores and a hearing aid store. Don't waste your time. Only redeeming quality was the friendly workers.
She said it was her management becoming stricter about returns and exchanges.
Vf Outlet is a US Shopping Mall based in West Frankfort, Illinois. Vf Outlet is located at 1000 Factory Outlet Blvd #101, West Frankfort, IL 62896, USA.
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