Service was great but coming from Ohio the prices here are outrageous, but it's not just Kroger it's everywhere in wf!!!!
We spend ~$100 week at this store and have for 6 yrs. We found an error in our receipt where the store did not count one of our $5 for 5 items and thus did not discount the $5 from our bill. The service clerk said I could go buy something else but I didn't need anything else and they refused to figure the issue out. When I first started shopping here (6 yrs ago), for 6 months I was over charged on bananas. I always brought it to their attention and it was always fixed. Things have gone down hill. I will NOT EVER return to West Frankfort Kroger.
Went to get stuff to make enchiladas and was able to find everything I needed my cashier was super friendly and talked with manners and was just well rounded
A nice grocery store to shop at. Employees are helpful and pleasant.
You obviously don't want my business and I don't want the hassle of checking my receipt to see what your cheating me on.
I regret going. I have been moving away from it as service has deteriorated. Today they had another buy 10 to get the discount sales and I got it wrong again. I was going to get some extra tomatoes but they let me hold up line for all that time but didn't want to get them for me while I was getting everything else checked. I also got the fried chicken lunch at the deli and the chicken was hard and dried out. The cats liked it though.
Kroger is a US Grocery Or Supermarket based in West Frankfort, Illinois. Kroger is located at 10 W Frankfort Plaza, West Frankfort, IL 62896, USA.
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